Review: Virgin Atlantic Arrivals Lounge London Heathrow

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I had a bit of time before connecting to my next flight, so upon landing I decided to visit the Virgin Atlantic Revivals Lounge.

I reviewed this lounge back in 2011, so was curious to see how it was holding up, and was eager to compare it to the Aer Lingus, Air France, and British Airways arrivals lounges, all of which I’ve reviewed recently.

Virgin Atlantic Arrivals Lounge Location

The Virgin Atlantic arrivals lounge is located in Terminal 3, which is where all Delta and Virgin Atlantic flights arrive. After clearing immigration you’ll see signage pointing to the arrivals lounges.

Heathrow Terminal 3 arrivals area

This leads to some elevators in the far corner of the terminal, which are for the Virgin Atlantic arrivals lounge, as well as for the short stay car park.

Elevators to Virgin Atlantic arrivals lounge Heathrow

Upon exiting the elevator, the entrance to the lounge is immediately to the right.

Virgin Atlantic Revivals Lounge exterior

Inside the entrance there’s a long hallway, and then at the end of that is the lounge’s reception desk.


Virgin Atlantic Revivals Lounge entryway


Virgin Atlantic Revivals Lounge reception

Virgin Atlantic Arrivals Lounge Hours

The Virgin Atlantic arrivals lounge is open daily from 5AM until 1:30PM.

While there are long haul flights arriving after 1:30PM, the purpose of these lounges is to give passengers a place to shower and freshen up before heading into the city, either to their hotel or their office. There’s less of a need for that in the afternoons and evenings.


Virgin Atlantic Revivals Lounge hours

How To Access The Virgin Atlantic Arrivals Lounge

The Virgin Atlantic Revivals Lounge is accessible by the following passengers:

  • Passengers arriving in Virgin Atlantic Upper Class or Delta One
  • Virgin Atlantic Flying Club Gold members arriving on Delta or Virgin Atlantic from any destination
  • Delta SkyMiles Platinum or Diamond members arriving on Delta or Virgin Atlantic from the US

No additional guests are allowed in the lounge, so eligible guests can’t bring anyone else with them.

Virgin Atlantic Revivals Lounge Review

Arrivals lounges are all about the ability to get breakfast, shower, and possibly catch up on some work, so how does Virgin Atlantic’s facility do in those regards?

Virgin Atlantic Arrivals Lounge Layout & Seating

The lounge felt nice fresh and well maintained, which makes since, since I believe it was renovated a few months back.

The main part of the lounge was just one big dining area. There were couches and a variety of tables, some with traditional seats you’d expect at a dining table, and others with chairs more designed for lounging.

Virgin Atlantic arrivals lounge London


Virgin Atlantic arrivals lounge London


Virgin Atlantic arrivals lounge London


Virgin Atlantic arrivals lounge seating


Virgin Atlantic arrivals lounge dining area


Virgin Atlantic arrivals lounge dining area

Then right near the entrance was a business center with a few partitioned off desks.


Virgin Atlantic arrivals lounge business center

While the lounge didn’t have views, it did have natural light thanks to the windows, many of which were stained glass.

Virgin Atlantic Arrivals Lounge Breakfast

The Virgin Atlantic arrivals lounge has a small self serve buffet with juice, water, whole fruit, croissants, muffins, pastries, cookies, and cereal.


Virgin Atlantic arrivals lounge breakfast buffet


Virgin Atlantic arrivals lounge breakfast buffet

Rather impressively, the lounge primarily features a la carte dining, which is the first business class arrivals lounge I’ve been to that offers that.

The breakfast menu read as follows:

The drink list read as follows:

To start I ordered a latte (which was made by a barista) and a fruit smoothie.

Virgin Atlantic arrivals lounge breakfast

Then I ordered the eggs royale and the caramelized banana porridge (I had been eating so much that I wasn’t really hungry, but I figured I had to have a little bit of a couple of things to review the experience).


Virgin Atlantic arrivals lounge breakfast


Virgin Atlantic arrivals lounge breakfast

Both were quite good, and in particular I also thought service was great. Not only were the servers friendly, but they were also attentive, and even after my meal was cleared they kept asking if I wanted anything else.

Virgin Atlantic Arrivals Lounge Showers

The Virgin Atlantic arrivals lounge has about 20 shower rooms, and when I was there I didn’t have to wait at all.


Virgin Atlantic arrivals lounge shower rooms

The shower rooms are lovely, with walk-in showers, toilets, and sinks. On top of that I found the water pressure and temperature control to be great, as well as the ventilation in the room in general.


Virgin Atlantic arrivals lounge shower rooms


Virgin Atlantic arrivals lounge shower rooms

Toiletries were from a combination of Aveda and REN.


Virgin Atlantic arrivals lounge shower

They also have a complimentary pressing service in the lounge.


Virgin Atlantic arrivals lounge pressing service

One negative development is that the Virgin Atlantic arrivals lounge no longer has a spa. Back in the day you could get a complimentary spa treatment, though that’s not the case anymore.

Former Virgin Atlantic arrivals lounge spa

Unfortunately they closed the spa in 2019, and it’s only one of the cuts they’ve made to their spa treatments — they’ve also scaled back the complimentary spa treatments available in the Clubhouse. Never mind the days when Virgin Atlantic offered onboard massages…

Virgin Atlantic Arrivals Lounge Bottom Line

The Virgin Atlantic Revivals Lounge is no doubt the nicest arrivals lounge I’ve been to, and by far the best of the four European arrivals lounges I recently visited. The lounge has a la carte dining, which is a treat in an arrivals lounge.

Add in the natural light, fresh decor, and solid shower rooms, and this is an excellent facility.

If you’ve visited the Virgin Atlantic arrivals lounge, what was your experience like?

Enjoy this review? Check out hundreds of other reports on airlines, hotels, and airport lounges worldwide!

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